Troubleshooting Connecting to Sugar From the Outlook Plug-In
If you cannot connect to your Sugar server through the Sugar Plug-in for Outlook, it could be because your server supports only HTTPS.
In Outlook, navigate to Tools > Sugar Options, and check the URL field. If it displays "HTTP", change it to "HTTPS". Click the Test Connections button. If the settings are correct, the Test Results dialog box displays a message confirming that the test was successful.
Last modified: 2016-08-30 17:27:01