SugarCRM SupportPoliciesContacting SugarCRM

Contacting SugarCRM

If you have a relationship with a SugarCRM partner, you should contact them directly for support requests, additional licenses, additional managed storage, license extensions, and renewals. Your partner is also the point of contact for implementing, maintaining, and troubleshooting code customizations to your Sugar instance.

SugarCRM's main phone number isĀ +1 877 842-7276. You can reach specific groups within Sugar via the following methods:

Inquiry Group Contact Info
  • Purchasing Sugar
  • Purchasing additional license seats
  • Purchasing additional managed storage
  • Purchasing extended support
  • Subscriptions and renewals
  • Expired download keys
Customer Success TeamĀ
  • Sugar Exchange
  • Invoices and Receipts
Accounts Receivable
  • Training
  • Certification
SugarClub Training & Certification
  • Best practices
  • How-to questions
  • Implementation examples
SugarClub SugarClub
  • Mobile SDK support
SugarClub SugarClub
  • Product concerns
  • SugarCloud requests
Sugar Support Working With Sugar Support

Last modified: 2022-05-13 15:27:11