Let the platform do the work
SugarClubContact+1 (877) 842-7276

SugarCRM Mobile App Release Notes

Overview

This page describes any new feature enhancements, fixed issues, and known issues for the current SugarCRM Mobile App release. Case Portal users can use the links in the appropriate sections below for more details on fixed and known issues.

For information on supported platforms and past release notes, refer to the Mobile Supported Platforms and the SugarCRM Mobile App Archived Release Notes pages.

SugarCRM Mobile App 86.0 (July 18, 2025)

Features

  • Directly view in-app reports: It is now possible to work with reports from within the Reports module, using the same user experience as in the Report dashlet to review and filter report data without downloading a PDF.

Fixed Issues

  • 97551: Action Buttons that assign a record to the current user set the Assigned To field to blank instead.
  • 96430: Users without edit access to a module are also restricted from editing filters on the module's list view or viewing run-time filters in the Report dashlet.

Known Issues

  • 97121: Users are periodically forced to refresh while using the app to receive new admin configuration changes when there have not been any configuration changes.
  • 96872: If an email is implicitly related to a record (e.g., an account), users may encounter an error when viewing the email from the record's Emails subpanel using the mobile app.
  • 95468: In certain situations, users may encounter a "Failed to load dashboards from server" error when accessing the SugarCRM mobile app or a "Resource not found" error when creating a record.
  • 95446: Users with first or last names in Chinese cannot be found when searching for the user to mention in the Comment Log field. As a workaround, if the username is not in Chinese, search by the username instead.
  • 94981: The caller ID feature may not display the pop-up identifying Sugar records on incoming calls on certain device models or on certain networks.
  • 92512: With offline mode enabled, refreshing a filtered list view of favorited records does not update the list to reflect records that have been unfavorited since the last refresh.