SugarCRM SupportProduct GuidesInstallable ConnectorsSugar HintHint 6.0.0 Release Notes

Hint 6.0.0 Release Notes

Overview

This document describes any new features, enhancements to existing features, fixed issues, and known issues for the 6.0.0 release of Hint. For information on supported platforms, please refer to the Connectors Supported Platforms page.

Features

The following features are included in this release of Hint:

  • Hint Insights dashlet update frequency: News articles are now published to the Hint Insights dashlet within 1 hour of being published online.
  • Support for Sugar 12.0 (Q2 2022): Hint 6.0.0 is supported for use with Sugar's upcoming Q2 2022 (12.0) release. Upon upgrading to Sugar 12.0, you will no longer need to install and maintain a module loadable package because the Hint functionality has been built into Sugar's code base and can be enabled via license key.
  • Improved data for APAC region: For customers running Sugar 12.0 or higher in the APAC region, you will use data provider services located in the APAC region, which improves data accuracy.
Notice: Starting with Sugar 12.0, because Sugar Hint has been merged with the core CRM code base, improvements and fixes for Hint may be announced in either the Hint release notes (mostly back-end) or in the quarterly CRM release notes (mostly front-end). Watch the Hint release notes and Sugar release notes for updates to the service. You can also see product updates by subscribing to Hint updates and Sugar Sell updates on SugarClub.

Known Issues

The following are known issues in this release of Hint. Case Portal users can use the following links for more details about each issue:

  • 89103: The Website field on a lead populates with http://undefined when you enter an email address, click into another field, then click the global import button in the top right corner of the Hint panel.
  • 86698: Upgrading Hint does not remove custom files that are no longer needed, causing unexpected behavior in other Sugar features.

The following issues are known issues when using the module loadable package version of Hint, but are not issues in Sugar 12.0 or higher: 

  • 88753: Sidecar calendar record preview is not available when Hint is installed.
  • 86367: On the Accounts, Contacts, and Leads modules' dashboards, certain legacy dashboard buttons (e.g., "Create") are erroneously displayed and cannot be used. However, all of the dashboard functions are still available via the floating actions buttons. 
  • 86330: Accessing the Contacts module with Hint installed may generate a large number of PHP warnings in the PHP log.

Additional Information

  • Upgrading Hint from 4.1.1 to a higher version without uninstalling 4.1.1 first results in two packages being installed and may cause unexpected behavior. To avoid this, uninstall 4.1.1 with the "Do Not Remove Tables" option selected before installing a higher version.
  • Upgrading Hint on a Sugar version lower than 8.1.0 results in two packages being installed and may cause unexpected behavior. To avoid this, uninstall the previous version of Hint with the "Do Not Remove Tables" option selected before installing a higher version.

For more information on installing and activating the connector, please refer to the Hint Installation and Administration Guide. For more information on using Hint, please refer to the Hint User Guide.

Last modified: 2022-04-06 13:55:18