Customer Journey Plug-in 5.3.1 Release Notes

Overview

This document describes any new features, enhancements to existing features, fixed issues, and known issues for the 5.3.1 release of the Customer Journey Plug-in™ by Addoptify. For information on supported platforms, please refer to the Connectors Supported Platforms page.

Added support for Sugar's upcoming 10.1.x (Q3 2020) release : This version of the plug-in can be used with supported Sugar versions up to 10.1.x.
"Not Applicable" for parent activities : A "Not Applicable" option has been added to parent activities that will update the parent and all of its sub-activities. They will be recognized as complete in the journey's progress and momentum calculations.
Performance improvements : Some improvements have been made to enhance performance when triggering customer journeys.

The journey may exhibit decreased performance when loading activities.
Exceptions are missing for the archive functionality.
For newly created stages, the Customer Journey field is not read-only as expected.
There is a design flaw on the License Configuration screen.
The "syncStageNames" function is not working as expected.
Statuses, points, and scores may not update as expected when a stage, activity, or sub-activity is deleted from the journey.
Some web hooks are failing.
Sorting may not work as expected for journey templates.

84780 : Custom-set stage or task order numbers may unexpectedly revert to chronological order when tasks are closed via the Customer Journey panel.
83464 : Momentum stays 100% on unattended customer journeys.

The following pages contain information related to the use and installation of the most recent version of the Customer Journey Plug-in.