Contacting SugarCRM

If you have a relationship with a SugarCRM partner, you should contact them directly for support requests, additional licenses, additional managed storage, license extensions, and renewals. Your partner is also the point of contact for implementing, maintaining, and troubleshooting code customizations to your Sugar instance.

SugarCRM's main phone number is +1 877 842-7276. You can reach specific groups within Sugar via the following methods:

Inquiry	Group	Contact Info
Purchasing Sugar Purchasing additional license seats Purchasing additional managed storage Purchasing extended support	Sales	sales@sugarcrm.com
Subscriptions and renewals Expired download keys	Customer Success Team	customersuccess@sugarcrm.com
Sugar Exchange	Partnerships	isv@sugarcrm.com
Invoices and Receipts	Accounts Receivable	ar@sugarcrm.com
Training Certification	SugarClub	Training & Certification
Best practices How-to questions Implementation examples	SugarClub	SugarClub
Mobile SDK support	SugarClub	SugarClub
Product concerns SugarCloud requests	Sugar Support	Working With Sugar Support