Plug-Ins
The Plug-ins section includes topics covering working with and troubleshooting Sugar's various plug-ins for Microsoft Excel, Microsoft Outlook, and Microsoft Word.
Topics
The Sugar® Plug-ins for Microsoft Office allow you to archive your emails into Sugar, make offline updates to data for later sync, and merge Sugar customer data into documents like letters and invoices. The following article will help you understand how the data in these software systems communicate with Sugar and what you can expect when a synchronization occurs.
Telerik Fiddler is a web debugging proxy server that helps capture the HTTP/HTTPS communications between your Sugar® instance and a Sugar plug-in. If issues arise while using a Sugar plug-in, log files from external tools such as Fiddler can help the Sugar Support team troubleshoot and diagnose the issue. This article covers how to install and configure Fiddler and export the session log file from the application.