Let the platform do the work

Sugar Developer Guide 13.1

The Sugar Developer Guide describes how to configure and customize Sugar by making code- and database-level changes to the Sugar file system. You will need direct access to the server along with the proper file-system permissions to alter files in the Sugar instance directory.

Sugar customers that are hosted on Sugar's cloud service cannot directly access their instance's file system nor database. They can, however, request a backup of their instance and download it as a local copy for development purposes. Sugar customers can work with a Certified Sugar Partner to customize their Sugar deployment or customize themselves. For a list of Certified Sugar Partners, please refer to the Partner Page to find a reselling partner to help with your development needs.