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SugarIdentity Release Notes


This page describes any new feature enhancements, fixed issues, and known issues for the current SugarIdentity release. Case portal users can use the links in the appropriate sections below for more details on fixed and known issues.

For information on supported platforms and past release notes, refer to the SugarIdentity Supported Platforms and the SugarIdentity Archived Release Notes pages.

SugarIdentity 12.2 (May 28, 2024)

Feature Enhancements

  • Enable license management in SugarIdentity: For on-site instances that are SugarIdentity-enabled, administrators can activate license management to manage their users' licenses in SugarIdentity.
  • Access to Sugar's Administration page for user managers: Users' assigned to the User Management role can now navigate to Sugar's Administration page from SugarIdentity by clicking the Open SugarCRM Administration link from the SugarIdentity home page.  

Known Issues

The following issue identified in the Sugar application may affect instances using SugarIdentity.

  • 94665: When a user assigned to the SugarIdentity User Management role edits a regular user's record in Sugar, the message that appears on the screen does not direct the user to make certain changes in SugarIdentity as expected.