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AI Archived Release Notes

 

Overview

This page lists feature enhancements and fixed issues for the past releases of SugarCRM's AI features, including AI Prediction formerly known as SugarPredict. See the AI Release Notes page for the current release.

AI 4.2.3 (October 17, 2024)

This release includes minor issue fixes and performance improvements for AI Summarization and Prediction.

SugarPredict 4.2.2 (September 26, 2024)

Feature Enhancements

Improved user interface: The SugarPredict interface has been improved for better usability and readability of predictions in your dashboards and list views. 

SugarPredict 4.2.1 (August 26, 2024)

Fixed Issues

This release includes minor issue fixes.

SugarPredict 4.2.0 (July 17, 2024)

Note: This release also included changes from the AI Summarization 1.3.0 release on July 16 2024, before it was consolidated into the general AI releases alongside all of Sugar's AI features.

Summarization Feature Enhancements
  • AI-powered record summarizationAI Summarization is now available in Sugar if you have purchased the Intelligence add-on!
  • AI Summary dashlet: The AI Summary dashlet leverages OpenAI to analyze a record's data and generate concise, actionable summaries for your opportunities and cases.
    • Instant big picture: With the AI Summary dashlet, you can review important details and see suggested next steps for your opportunities and cases.
    • Distilled data: The summary is organized into focused sections so you can quickly find the information you need. 
    • Privacy: SugarCRM's trust and security layers anonymize your data before sharing it with OpenAI; your data is never used to train their models.
    • Localization: Summaries can be generated in most languages supported by SugarCRM.
Prediction Feature Enhancements

This release includes minor performance improvements.

SugarPredict 4.1.3 (July 3, 2024)

Feature Enhancements

This release includes minor performance improvements.

SugarPredict 4.1.2 (June 26, 2024)

Fixed Issues

This release addresses minor security issues.

SugarPredict 4.1.1 (June 5, 2024)

This release of SugarPredict includes minor issue fixes.

SugarPredict 4.1.0 (May 31, 2024)

This release of SugarPredict includes performance improvements.

SugarPredict 4.0.2 (April 8, 2024)

This release of SugarPredict includes minor performance improvements.

SugarPredict 4.0.1 (March 26, 2024)

This release of SugarPredict includes minor performance improvements.

SugarPredict 4.0.0 (March 8, 2024)

This release of SugarPredict includes minor issue fixes and performance improvements.

SugarPredict 3.2.3 (February 15, 2024)

This release of SugarPredict includes minor issue fixes.

SugarPredict 3.2.2 (January 18, 2024)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.2.1 (December 19, 2023)

This release of SugarPredict includes minor issue fixes and performance improvements.

SugarPredict 3.2.0 (November 21, 2023)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.1.2 (October 26, 2023)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.1.1 (September 21, 2023)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.1.0 (August 18, 2023)

This release of SugarPredict includes minor issue fixes and performance improvements.

SugarPredict 3.0.7 (June 27, 2023)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.0.6 (June 5, 2023)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.0.5 (May 25, 2023)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.0.4 (May 5, 2023)

Fixed Issues

The following issue has been resolved in this release of SugarPredict:

  • This release of SugarPredict addresses minor security issues.

SugarPredict 3.0.3 (April 6, 2023)

This release of SugarPredict addresses minor performance issues.

SugarPredict 3.0.2 (March 30, 2023)

Fixed Issues

The following issue has been resolved in this release of SugarPredict:

  • This release of SugarPredict addresses minor security issues.

SugarPredict 3.0.1 (March 6, 2023)

Fixed Issues

The following issue has been resolved in this release of SugarPredict:

  • This release of SugarPredict addresses minor performance issues.

SugarPredict 3.0.0 (February 27, 2023)

Fixed Issues

The following issue has been resolved in this release of SugarPredict:

  • The Prediction Details link is displayed on closed opportunities records.

SugarPredict 2.3.10 (January 31, 2023)

This release of SugarPredict addresses minor issues.

SugarPredict 2.3.9 (December 15, 2022)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.3.8 (November 15, 2022)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.3.7 (September 9, 2022)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.3.6 (August 11, 2022)

Fixed Issues

The following issue has been resolved for this release:

  • Prediction details are displayed in an incorrect font.

SugarPredict 2.3.5 (June 21, 2022)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.3.4 (May 5, 2022)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.3.3 (March 23, 2022)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.3.2 (March 3, 2022)

This release of SugarPredict addresses minor performance issues as well as enhances pipeline performance and user experience.

SugarPredict 2.3.1 (February 2, 2022)

This release of SugarPredict addresses minor performance issues as well as enhances pipeline performance.

SugarPredict 2.3.0 (December 16, 2021)

The following features were deployed in this release of SugarPredict:

  • Closed Lead Predictions: In Sugar Sell, leads that have a status of "Converted" or "Dead" now show these values instead of a prediction.
  • Closed Opportunity Predictions: In Sugar Sell, opportunities that have a sales stage of "Closed Won" or "Closed Lost" now show these values instead of a prediction.

SugarPredict 2.2.4 (October 27, 2021)

This release of SugarPredict addresses minor issues and includes UX improvements.

SugarPredict 2.2.3 (October 14, 2021)

This release of SugarPredict addresses minor issues and enhances pipeline performance.

SugarPredict 2.2.2 (September 8, 2021)

This release of SugarPredict addresses minor issues and enhances pipeline performance.

SugarPredict 2.2.1 (August 16, 2021)

Fixed Issues

The following issue has been resolved in this release of SugarPredict. Case Portal users can use the following links for more details:

  • 87815: Predict styling is affecting other components of Sugar's user interface.

SugarPredict 2.2.0 (August 5, 2021)

Feature Enhancements

The following feature was deployed in this release of SugarPredict:

  • Similar Accounts: In Sugar Sell, the Ideal Customer Profile Alignment model determines if the account associated with the lead record has similar firmographic traits to your existing customers and now displays those account records.

SugarPredict 2.1.3 (August 2, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.1.2 (July 26, 2021)

This release of SugarPredict improves regional infrastructure and addresses minor performance issues.

SugarPredict 2.1.1 (July 8, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.1.0 (June 30, 2021)

This release of SugarPredict addresses minor performance issues as well as enhances pipeline performance and user experience.

SugarPredict 2.0.7 (June 8, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.0.6 (May 27, 2021)

This release of SugarPredict addresses an issue impacting the Sugar Market pipelines.

SugarPredict 2.0.5 (May 19, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.0.4 (May 7, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 2.0.3 (April 27, 2021)

This release of SugarPredict enhances pipeline performance for all models in SugarPredict for both Sell and Market.

SugarPredict 2.0.2 (April 22, 2021)

This release of SugarPredict addresses large customer model build performance issues in Sugar Market.

SugarPredict 2.0.1 (April 21, 2021)

This release of SugarPredict addresses a translation issue for SugarPredict for Sell.

SugarPredict 2.0.0 (April 20, 2021)

Feature Enhancements

The following feature was deployed in this release of SugarPredict:

  • A.I.-driven interest prediction scoring for Sugar Market: SugarPredict for Market incorporates color-coded predictive lead scoring into lead and contact records for enabled instances. Please refer to the Sugar Market Release Notes for April 20, 2021, and the SugarPredict for Sugar Market User Guide for more information.

SugarPredict 1.1.3 (March 6, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 1.1.2 (February 26, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 1.1.1 (February 19, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 1.1.0 (February 9, 2021)

This release of SugarPredict addresses minor performance issues.

SugarPredict 1.0.0 (January 15, 2021)

Feature Enhancements

The following features were deployed in this release of SugarPredict:

  • Ideal Customer Profile Alignment: In Sugar Sell, the Ideal Customer Profile Alignment model determines if the account associated with the lead record has similar firmographic traits to your existing customers.
  • Lead Prediction: In Sugar Sell, the Lead Prediction model determines the likelihood of a lead record converting.
  • Opportunity Prediction: In Sugar Sell, the Opportunity Prediction model determines the likelihood of an opportunity record being closed-won.