AI Release Notes
Overview
This page lists enhancements and fixed issues included in the current release of SugarCRM's AI features, including AI Prediction formerly known as SugarPredict. Case portal users can view more information about a specific issue by clicking on the linked issue number.
For past release notes, please refer to the AI Archived Release Notes page.
AI 25.1.0 (February 26, 2025)
Feature Enhancements
- AI summarization:
- AI sentiment field: You can now add the AI Sentiment field to the Case module record, search, and list views. This field displays the current sentiment generated by the AI Summary dashlet for a case record.
Note: This field must be manually added to views by an administrator.
- AI sentiment field: You can now add the AI Sentiment field to the Case module record, search, and list views. This field displays the current sentiment generated by the AI Summary dashlet for a case record.
- Backend improvements: We have implemented several backend improvements.