License Types Matrix
License Types Matrix
The following table describes what functionality is available for each license type in Sugar 14.0.x. For more information on working with licenses in your Sugar instance, refer to the License Management page.
| Capability (Sugar 14.0.x) | Sell Premier |
Sell Advanced |
Sell Essentials |
Serve | Enterprise | Enterprise+ |
|
Mail and Calendar Integration 4 |
✔ | ✔ | $ |
$ |
✔ | |
|
Smart Guides 1,13 |
✔ | $ | $ | $ | ✔ | |
| ✔ | ✔ | |||||
|
Enhanced Forecasting 5 |
✔ | |||||
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
| Module Loader 11 | ✔ | ✔ | * | ✔ | ✔ | ✔ |
| ✔ | ✔ | ✔ | ✔ | ✔ | ||
| ✔ | ✔ | ✔ | ✔ | |||
| ✔ | ✔ | ✔ | ✔ | ✔ | ||
|
Intelligent Lead Prioritization 9 |
✔ | ✔ | ||||
| ✔ | ✔ | ✔ | ||||
| ✔ |
List of Common Modules and Capabilities
The following table lists the modules and major capabilities that are common among all of Sugar's CRM license types.
Enhanced Module Functionality for Sugar Sell License Types
The following functionality is included on top of base module functionality for users with a Sugar Sell license type in Sugar 14.0.x.
Enhanced Module Functionality for Sugar Serve License Types
The following functionality is included on top of base module functionality for users with a Sugar Serve license type in Sugar 14.0.x.
Enhanced Module Functionality for Enterprise License Types
The following functionality is included on top of base module functionality for users with a Sugar Enterprise license type in Sugar 14.0.x.
Footnotes
1 Smart Guides powered by Sugar Automate (formally known as Customer Journey Plug-in).
2 Data Enrichment and News Feed is powered by Sugar Hint and also includes Sugar Connector for LinkedIn Sales Navigator.
3 Geo Mapping powered by Sugar Maps.
4 Mail and Calendar Integration powered by Sugar Connect.
5 Enhanced Forecasting is powered by Sugar Discover.
6 This module includes enhanced functionality for some Sugar Sell license types.
7 This module includes enhanced functionality for Sugar Serve license types.
8 The Sugar Maps and Sugar Hint capabilities are also user license types.
9 Intelligent Lead and Opportunity Prioritization powered by SugarPredict.
10 Some customer service report templates are available for all products, but a selection of them are only available for Serve and Enterprise, as indicated on the Report Templates page.
11 Sugar Sell Essentials customers do not have the ability to upload custom file packages into Sugar using Module Loader.
12 Sentiment Analysis for Calls powered by SugarPredict for Serve and SugarPredict for Sell.
13 This capability requires a separate license type to be assigned to users if you are not using Sugar Sell Premier.