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Sugar 12.0

Sugar 12.0 was released in April 2022 and is no longer supported by SugarCRM. 

SugarCRM regularly retires older versions of the Sugar application to focus on delivering higher quality in the latest and upcoming product releases. We recommend upgrading as quickly as possible to a supported version of the application.

If you are using a different version of Sugar, refer to the Documentation page.

For an updated schedule of End-of-Support plans, refer to the Supported Versions page.

Application Guides

Sugar Sell 12.0 Application Guide

Sugar Serve 12.0 Application Guide

Sugar Enterprise 12.0 Application Guide

Administration Guides

Sugar Sell 12.0 Administration Guide

Sugar Serve 12.0 Administration Guide

Sugar Enterprise 12.0 Administration Guide

Installation and Upgrade Guides

Sugar Enterprise 12.0 Installation and Upgrade Guide

What to Expect When Upgrading to 12.0

Release Notes

Sugar Sell 12.0.0  - 12.0.5 Release Notes

Sugar Serve 12.0.0 - 12.0.5 Release Notes

Sugar Enterprise 12.0.0  - 12.0.5  Release Notes

Portal Deployment Guides

Sugar Sell 12.0 Portal Deployment User Guide

Sugar Serve 12.0 Portal Deployment User Guide

Sugar Enterprise 12.0 Portal Deployment User Guide

Portal User Guides

Sugar Sell 12.0 Portal User Guide

Sugar Serve 12.0 Portal User Guide

Sugar Enterprise 12.0 Portal User Guide

Developer Guide

Sugar 12.0 Developer Guide

Supported Platforms

Sugar 12.0 Supported Platforms

Accessibility

Sugar 12.0 Accessibility

Help Article

Health Check Error: Custom module with the same name as new Sugar 7 module