Sugar Connect Release Notes

Overview

This document describes any feature enhancements, fixed issues, and known issues for the current Sugar Connect release. Case portal users can use the links in the appropriate sections below for more details on fixed and known issues.

For information on supported platforms and past release notes, refer to the Plug-Ins Supported Platforms and Archived Release Notes pages.

Sugar Connect 53.0 (April 15, 2025)

This release updates the Sugar Connect sidebar to version 1.53.0.95.

Feature Enhancements

• Modern UI redesign: The Sugar Connect sidebar is reimagined to a beautiful new UI that makes your tasks feel bright and fresh.
  • Color-coded navigation: Sugar Connect uses a striking color palette to help you easily identify your frequently accessed modules.
  • Center pane focused: The modern blue background combined with thoughtfully enhanced UI elements helps you focus your attention on the content that matters.
  • Dark mode: The re-design of dark mode means that you can take advantage of the benefits of the feature while still enjoying the thoughtfully curated color palette in muted tones.
• Archive multiple emails: Select two or more emails from your inbox to archive at the same time.

Fixed Issues

• 96686: On-site customers may not be able to log in to the Sugar Connect sidebar.
• 96355: In Microsoft Outlook on the Web, calls and tasks may still be synced to Sugar as meeting records.

Known Issues

• 96443: Searching for records by the full name in the Sugar Connect sidebar may return no results.
• 94630: The Sugar Connect Portal does not display a scrollbar in some browsers (e.g., Chrome).
• 92567: Emails received via BCC are not able to be archived.
• 92111: Sugar Connect may not remove events in the external calendar that have been unassigned in Sugar.