SugarCRM Mobile App Release Notes

Overview

This page describes any new feature enhancements, fixed issues, and known issues for the current SugarCRM Mobile App release. Case Portal users can use the links in the appropriate sections below for more details on fixed and known issues.

For information on supported platforms and past release notes, refer to the Mobile Supported Platforms and the SugarCRM Mobile App Archived Release Notes pages.

SugarCRM Mobile App 84.0 (May 23, 2025)

Features

Split screen on tablets: The SugarCRM mobile app now supports a split-screen view on Android and iOS tablets, allowing you to show the app side-by-side with another app and interact with both at the same time.

Known Issues

97121: Users are periodically forced to refresh while using the app to receive new admin configuration changes when there have not been any configuration changes.
96430: Users without edit access to a module cannot save list view filters or view run-time filters in that module.
95468: In certain situations, users may encounter a "Failed to load dashboards from server" error when accessing the SugarCRM mobile app or a "Resource not found" error when creating a record.
95446: Users with first or last names in Chinese cannot be found when searching for the user to mention in the Comment Log field. As a workaround, if the username is not in Chinese, search by the username instead.
94981: The caller ID feature may not display the pop-up identifying Sugar records on incoming calls on certain device models or on certain networks.
92512: With offline mode enabled, refreshing a filtered list view of favorited records does not update the list to reflect records that have been unfavorited since the last refresh.