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Sugar Market User Interface

Overview

This documentation covers the basics of Sugar Market's user interface.

From the navigation bar, located on the left side of your screen, you can access Sugar Market modules and submodules, your Global Dashboard, and quickly create records and marketing assets via Quick Create.
navigationbar

The default navigation bar is collapsed and consists of the following options from top to bottom:

Navigation Bar Item Description
Open Button Click the Open button to view the list of all available modules.
Home Click the Home icon on the upper left to access your Global Dashboard.
Quick Create Click the Quick Create icon to open the Quick Create menu, which allows you to quickly create marketing assets and records.
Modules Click a module to open its list view or click the three-dots menu in the module tab to display module-specific Quick Create actions.
Analytics Click the Analytics icon to access reports, advanced analytics, additional dashboards, etc.
Asset Library Click the Asset Library icon to access all of the images and documents that have been uploaded to Sugar Market.
Help Click the Help icon to quickly find information regarding your Sugar Market's instance domain as well as links to support resources.

Open Button

Click the Open button to expand the navigation bar and view all available modules. Clicking a module or selecting an option from a module tab's three-dots menu will collapse the navigation bar, or you can collapse it by clicking the Open button again.
openbuttonmodulelist

Home

You can access your Global Dashboard from anywhere in Sugar Market by clicking the Home icon toward the top of the navigation bar. The Global Dashboard gauges your overall performance across the platform by surfacing statistics and data from different functions, such as the total amount of new leads and opportunities, your deliverability statistics, and quick campaign statistics. For more information on the Global Dashboard, please refer to the Dashboards guide page.
hometabthreedotsmenu

Quick Create

The Quick Create menu allows you to easily begin creating new market assets and records. Simply click the Quick Create icon on any Sugar Market page to access the menu. 
quickcreate

Clicking on an item in the Quick Create menu will open the asset builder (ex. Email) or the create record form (ex. Contact) for the specific module.

Modules

Modules are located in the middle section of the navigation bar. To access a specific module's list view, simply click the module's icon when the navigation bar is collapsed or the full module name when the navigation bar is opened. You may also click the three-dots menu in the module tab to display the Quick Create actions.
accountsmodulemenu

Note: If you do not see a particular module or submodule in Sugar Market, you may not have the needed permission. Reach out to your Sugar Market administrator to grant you the needed permissions. For more information on permissions in Sugar Market, please refer to the Sugar Market Permissions guide page.

Submodules

Some Sugar Market modules will contain submodules that will be displayed to the right of the navigation bar after accessing a specific module. To access a submodule's list view, click on the submodule name.
submoduleui

Analytics

Click the Analytics icon to access reports, advanced analytics, additional dashboards, etc.
analyticsui

Asset Library

Click the Asset Library icon to access all of the images and documents that have been uploaded to Sugar Market.
assetui

Help

Click the Help icon to quickly find information regarding your Sugar Market's instance domain as well as links to support resources. The following additional support resources are available in the help pane:

  • Training & Certification: Navigate to the SugarU space in SugarClub, where you can enroll in online classes, engage with live training, and get Sugar-certified.
  • SugarClub Community: Engage, learn, and explore with others around the world in the SugarClub online community. Level up your Sugar knowledge and share your expertise with other users, Sugar partners, and Sugar employees.
  • Documentation & Support: Navigate to the Sugar Support Site, where you can access the case portal and official product documentation.

helpui

Sugar Market's header displays Notifications and the User Menu. 

Header Item Description
Notifications View notifications (if any) by clicking the notification icon.
User Menu

Click the user profile image to open the user menu which allows access to your profile, report subscriptions, as well as admin and global settings.

Notifications

Sugar Market notifications relay key messages, warnings, and alerts that are relevant to the current user. The Notifications indicator is located in the top right corner of the screen next to the user menu.
notifications ui

User Menu

As a user, you can access the user menu in the top right of your screen to subscribe to various reports and edit your user profile and password. As a Sugar Market Administrator, you can access the user menu to update admin and global settings. 
usermenuui

Note: If your Sugar Market instance is enabled for Identity, certain fields in the user's profile are read-only and can only be edited by SugarCRM administrators in SugarIdentity.

Legacy Features

To access legacy features:

  1. Click the open button at the top of the navigation bar to view all available modules.
  2. Click the Legacy Features module.
    accesslegacyfeatures
  3. Select the tool you need to access from the Legacy Features section.