Let the platform do the work

Sugar Market Release Notes

Overview

This page describes feature enhancements and changes for the current Sugar Market release.

For information on supported platforms and past release notes, please refer to the Sugar Market Supported Platforms and Sugar Market Archived Release Notes pages.

Sugar Market 25.12.5 (March 16, 2026)

Fixed Issues

  • Event forms with a single event incorrectly displayed the dropdown as configurable when styling forms. This has been fixed and single-event dropdown fields are now hidden when styling forms.
  • The Required toggle could be turned on or off for forms with only one email field. This has been fixed and when a form contains a single email field, the email field is now required.
  • When a deactivated user was reinstated in the CRM, a duplicate user was created during sync instead of reactivating the original user. This has been fixed and the original user is now reactivated when users sync from the CRM to Sugar Market.
  • Under certain circumstances, contacts and leads added to scoring profiles were re-added, resulting in apparent duplicates. This has been fixed and contacts and leads are now added to lists only once when scoring criteria are met.
  • The conversion rate for pages and forms in Advanced Analytics was calculated incorrectly and always displayed as 100%. This has been fixed and the conversion rate is now accurately calculated based on page visits and form submissions.
  • When viewing a Buyer's Journey, web activity (i.e., Web Hits) appeared at the end of the timeline. This has been fixed and web activity now appears chronologically alongside other events.
  • Exporting the Campaign Statistics standard report resulted in a 503 error. This has been fixed and the report now exports as expected.