SugarCRM SupportPoliciesSupported PlatformsSugar 9.0.x Supported Platforms

Sugar 9.0.x Supported Platforms

Please note that while the below components are necessary for running the Sugar application, it is outside the scope of our support to assist with the upgrading and maintenance of these components.

Server Requirements
Component Supported Versions Comments
Platform    
Linux/Unix/Mac OS Any platform version that supports PHP from http://php.net Sugar does not support any specific NAS or SAN devices. Performance, throughput, and configuration issues should be addressed by your storage vendor. Sugar performs testing with the NFS protocol and Linux-based clients and achieves acceptable levels of performance.
Windows Windows Server 2016  
PHP 7.1, 7.3  
Database    
MySQL 5.7  
DB2 LUW 10.5

Supported for Sugar Ultimate and Enterprise only

Oracle 12c

Supported for Sugar Ultimate and Enterprise only

SQL Server 2017

Sugar only supports the use of Microsoft SQL Server in conjunction with the following:

  • Windows Server Environment
  • IIS Web Server
  • Microsoft SQL Server Driver for PHP

Please use the driver version that corresponds with your version of PHP. For more information, please refer to Microsoft's System Requirements for the PHP SQL Driver documentation.

Web Server    
Apache 2.4  
IIS 10 Sugar only supports IIS with the Microsoft SQL Server database.
Applications Supported Versions Sugar Version(s)  
Elasticsearch 5.4, 5.6, 6.2, 6.8 9.0.0 - 9.0.4 For more information, see:
http://www.elasticsearch.org/download/
End User Requirements
Client Browser Supported Versions Sugar Version(s) Comments
Google Chrome   84 9.0.4  
80 9.0.3  
76 9.0.2  
74 9.0.1  
72 9.0.0  
Firefox   79 9.0.4  
73 9.0.3  
68 9.0.2  
67 9.0.1  
65 9.0.0  
Internet Explorer 11 9.0.0 - 9.0.4 Compatibility mode not supported
Safari  13 9.0.3 - 9.0.4  
12 9.0.0 - 9.0.2 Private Browsing mode not supported  

For an updated list of supported Sugar versions, please refer to the Supported Versions page. 

Last modified: 2020-09-24 15:50:41