Let the platform do the work

Sugar 13.0.x Supported Platforms

Please note that, while the following components are necessary for running the Sugar application, it is outside the scope of our support to assist with the upgrading and maintenance of these components.

Server Requirements
Component Supported Versions Comments
Platform    
Linux/Unix/Mac OS Any platform version that supports PHP from http://php.net Sugar does not support any specific NAS or SAN devices. Performance, throughput, and configuration issues should be addressed by your storage vendor. Sugar performs testing with the NFS protocol and Linux-based clients and achieves acceptable levels of performance.
Windows Windows Server 2019, 2022  
PHP 8.0, 8.2  
Database    
MySQL 5.7, 8.0.31 Minimum 8.0 support is 8.0.31.
DB2 11.5

Supported for Sugar Enterprise only

Oracle 19

Supported for Sugar Enterprise only

SQL Server 2017

Sugar only supports the use of Microsoft SQL Server in conjunction with the following:

  • Windows Server Environment
  • IIS Web Server
  • Microsoft SQL Server Driver for PHP

Please use the driver version that corresponds with your version of PHP. For more information, please refer to Microsoft's System Requirements for the PHP SQL Driver documentation.

Web Server    
Apache 2.4  
IIS 10 Sugar only supports IIS with the Microsoft SQL Server database
Applications Supported Versions Sugar Version(s)  
Elasticsearch 8.4.3 13.0.0 - 13.0.4 For more information, see:
https://www.elastic.co/downloads/elasticsearch
End User Requirements
Client Browser Supported Versions Sugar Version(s) Comments
Google Chrome   128 13.0.4  
121 13.0.3  
116 13.0.2  
113 13.0.1  
111 13.0.0  
Microsoft Edge 128 13.0.4  
121 13.0.3  
116 13.0.2 Microsoft Edge is not compatible with the SugarLive and Sugar Portal Chat functionality available in the Sugar Serve product.
113 13.0.1
110 13.0.0
Firefox   129 13.0.4  
123 13.0.3  
116 13.0.2  
113 13.0.1  
110 13.0.0  
Safari  16 13.0.0 - 13.0.4

Private Browsing mode not supported. 

Safari is not compatible with the SugarLive and Sugar Portal Chat functionality available in the Sugar Serve product.  

For an updated list of supported Sugar versions, please refer to the Supported Versions page.