Sugar 12.0.x Supported Platforms
Please note that, while the following components are necessary for running the Sugar application, it is outside the scope of our support to assist with the upgrading and maintenance of these components.
| Server Requirements | |||
| Component | Supported Versions | Comments | |
| Platform | |||
| Linux/Unix/Mac OS | Any platform version that supports PHP from http://php.net | Sugar does not support any specific NAS or SAN devices. Performance, throughput, and configuration issues should be addressed by your storage vendor. Sugar performs testing with the NFS protocol and Linux-based clients and achieves acceptable levels of performance. | |
| Windows | Windows Server 2016, 2019 | ||
| PHP | 7.4, 8.0, 8.2 | ||
| Database | |||
| MySQL | 5.7, 8.0 | ||
| DB2 | 11.1, 11.5 |
Supported for Sugar Enterprise only |
|
| Oracle | 19 |
Supported for Sugar Enterprise only |
|
| SQL Server | 2017 |
Sugar only supports the use of Microsoft SQL Server in conjunction with the following:
Please use the driver version that corresponds with your version of PHP. For more information, please refer to Microsoft's System Requirements for the PHP SQL Driver documentation. |
|
| Web Server | |||
| Apache | 2.4 | ||
| IIS | 10 | Sugar only supports IIS with the Microsoft SQL Server database | |
| Applications | Supported Versions | Sugar Version(s) | |
| Elasticsearch | 8.4.3 | 12.0.4 - 12.0.5 | |
| 7.16.3 | 12.0.0 - 12.0.3 | For more information, see: https://www.elastic.co/downloads/elasticsearch |
|
| End User Requirements | |||
| Client Browser | Supported Versions | Sugar Version(s) | Comments |
| Google Chrome | 121 | 12.0.5 | |
| 115 | 12.0.4 | ||
| 110 | 12.0.3 | ||
| 108 | 12.0.2 | ||
| 103 | 12.0.1 | ||
| 100 | 12.0.0 | ||
| Microsoft Edge | 121 | 12.0.5 | |
| 115 | 12.0.4 | ||
| 110 | 12.0.3 | Microsoft Edge is not compatible with the SugarLive and Sugar Portal Chat functionality available in the Sugar Serve product. | |
| 108 | 12.0.2 | ||
| 103 | 12.0.1 | ||
| 100 | 12.0.0 | ||
| Firefox | 123 | 12.0.5 | |
| 116 | 12.0.4 | ||
| 110 | 12.0.3 | ||
| 108 | 12.0.2 | ||
| 102 | 12.0.1 | ||
| 98 | 12.0.0 | ||
| Safari | 15 | 12.0.0 - 12.0.5 |
Private Browsing mode not supported. Safari is not compatible with the SugarLive and Sugar Portal Chat functionality available in the Sugar Serve product. |
For an updated list of supported Sugar versions, please refer to the Supported Versions page.