SugarCRM SupportPolicies


Supported Versions and Platforms

  • Supported Versions: View the current list of supported versions and their planned end-of-support dates.
  • Supported Platforms: View the hosting and end-user components which are supported for each of Sugar's supported versions as well as mobile apps, plug-ins, and connectors.

SugarCloud Service Information

  • SugarCloud Policy Guide: View important policies for instances hosted on Sugar's cloud environment.
  • SugarCloud Offerings: Learn about the cloud services available with your Sugar subscription.
  • SugarCloud Sandboxes: Read about SugarCloud sandbox allowances and how to request a cloud-hosted sandbox.
  • SugarCloud Disk Space Limits: Understand disk space allowances for your instances hosted on Sugar's cloud service and how to stay within the limits.
  • SugarCloud Status: Quickly check the status of our SugarCloud environment and other SugarCRM websites. In the unlikely event of an outage, this site will contain all the latest updates and it will be readily available during those outages.

Customer Resources



  • Accessibility: View the Voluntary Product Accessibility Template for each version of Sugar for information about our compliance with the accessibility standards contained in Section 508 of the Rehabilitation Act of 1973.

Terms and Licenses

Data Protection


Last modified: 2021-10-07 12:53:04