Troubleshooting Query Limits
As more records are added to an instance, errors like this may begin to appear for non-admin users: "Query limit of XXXX reached for Calls module"
To increase the size of the query limit (or to disable the query limit), please add the following line to the
./config_override.php file, located in the application root directory:
$sugar_config['resource_management']['default_limit'] = Y;
Where Y is the new query limit threshold. If Y is set to zero, the query limit functionality will be disabled. If you do not want to modify the overall limit for every module in Sugar, you can add a specific module to an exception array. In the 'config.php' file located in the application root directory, there is an array similar to:
... 'special_query_modules' => array ( 0 => 'Reports', 1 => 'Export', 2 => 'Import', 3 => 'Administration', 4 => 'Sync', ), ...
You can append modules to this array in 'config_override.php' by adding an entry such as the following:
$sugar_config['resource_management']['special_query_modules'] = 'Module_Name';
Where Module_Name is the module identified in the query limit error received by the user (e.g. Calls).
Last modified: 2018-04-27 14:29:27