Troubleshooting Knowledge Base Folder Browsing
A user is unable to browse the Knowledge Base tree past the parent tags. An error message is not always returned, but may include one of the following:
Access to restricted URI denied code: 1012 uncaught exception: Permission denied to call method XMLHttpRequest.open
The user is not a member of the Global team.
To resolve this issue, make the user a member of the Global team.
Last modified: 2016-08-30 18:10:02