Sugar Serve 14.2 (Q4 2024) Release Notes

The following known issues are present in version 14.2.0 (Q4 2024). Case Portal users can use the following links for more details about each issue: 

• 95722: Using the autofill functionality in the Microsoft Edge browser to fill in saved personal information may cause unexpected issues in Sugar's user interface.
• 95572: Closed quotes in a currency other than the system default may update when currency rates are modified in Admin > Currencies.
• 95523: In certain circumstances, the Due Date and Assigned to User fields may not populate with a value for activities (e.g., tasks) in Smart Guides. 
• 95504: Replying all to an email improperly sends the email to the original sender as their email address is automatically included in the recipient field and cannot be removed. 
• 95495: In certain circumstances, the SugarBPM process validator may fail with a 500 error for older process definitions.
• 94903, 94853: In certain circumstances, upgrading Sugar may fail with an error.
• 94749: The Comment Log dashlet incorrectly displays the username instead of the user's full name when the user is tagged in the comment log entry. 
• 94709: When creating a report, entering an incorrectly formatted date in the date field causes the report generation to fail with an unmeaningful error message.  
• 94707: Modifying the dropdown field (e.g., Sales Stage) value'sitem name maycause unexpected issues to occur in the module's tile view. For information on the workaround, refer to the issue's description in the case portal. 
• 94665: When a user assigned to the SugarIdentity User Management role edits a regular user's record in Sugar, the message that appears on the screen does not direct the user to make certain changes in SugarIdentity as expected.
• 94436: When a Group User is modified in Sugar, the changes do not save as expected. 
• 94322: Users may encounter unexpected issues when PDF files contain images with spaces in the file names. For information on the workaround, refer to the issue's description in the case portal. 
• 94194: The data tables in reports may appear blank and show no data.
• 94192: Double clicking on a record's row in a custom module's list view does not open the inline editing mode as expected.
• 94142: Attempting to delete a shared calendar from the Calendar module may not work as expected.
• 93958: Matrix-type reports may improperly generate large amounts of messages in the sugarcrm.log file. 
• 93648: In certain circumstances, the Timeline dashlet may fail to load with a persistent Loading message causing unexpected issues with the navigation bar.
• 93631: When new panels are added to the record view layout while configuring the dropdown-field-based views in Studio, changing the panel label may improperly update the label of the other new panels. 
• 93515: The mail server status continues to display "Authorized" in Admin > System Email Settings even though outbound emails may fail to send when the email settings is configured to use Google mail via OAuth2.
• 93359: In certain circumstances, installing packages via Admin > Module Loader may fail due to an Elasticsearch error.  
• 93055: Dropdown values with spaces in the display label cannot be moved into the Available Values column in Admin > Tile View Settings.  
• 92217: The texts in the Product Catalog dashlet may not display properly making it hard to read. 
• 92063: When campaign test emails are sent, users may notice unexpected issues with certain subpanels in the module (e.g., Accounts) that the campaign emails are related to.
• 91975: Unexpected issues may occur when designing new Process Business Rules for modules (e.g., Leads, Opportunities) that are disabled for Sugar Automate in Admin > Sugar Automate Settings.
• 91893: Adding a new filter to the list view dashlet does not apply the filter to the dashlet as expected. 
• 91861: In certain circumstances, subpanels in Sugar may not behave as expected or not be configurable in Admin > Studio.  
• 91283: Filtering the Emails list view using the From field does not return the appropriate results as expected.
• 90931: When role permissions are modified for a user, the changes do not get applied until the browser cache is cleared and the user logs out and back in to their account. 
• 90615: When logged into Sugar using a non-English language (e.g., French), changing the classification value for the sales_stage_dom list in Admin > Dropdown Editor may improperly change the classification values for the other list items. As a workaround, log in to Sugar with the English (US) language and manually update the classification of the list items to the correct values. 
• 89878: The Forecast Bar Chart dashlet in the Forecasts module does not display any data for individual sellers. 
• 89728: In certain circumstances, opening the list view Mass Actions menu does not display properly on the screen. 
• 89542: For instances wth a very large number of SugarBPM processes, trying to view the list of processes in the Process Management's list view may result in performance issues and fail to load. 
• 88957: In certain circumstances, performing a global search in Sugar may result in a 500 error.  
• 88858: Unexpected email issues may occur in Sugar when using the Microsoft Exchange mail account as the authorized system email account.  
• 88374: Attempting to reorder the columns in the Worksheet Columns Preview list view in Admin > Quotes Configuration does not work as expected. As a workaround, remove all the fields from the Worksheet Columns section then add the fields again to the section. 
• 86285: In certain circumstances, users may experience unexpected behaviors when attempting to expand a subpanel or edit an empty Subpanel layout in Admin > Studio. For information on the workaround, refer to the issue's description in the case portal. 
• 85246: Errors may get logged in the system after upgrading or installing Sugar when certain license data is missing.   
• 84426: The Meeting Type field in the Meetings module does not reflect new values added to the Meeting Type dropdown list in Admin > Dropdown Editor.
• 83796: SugarBPM processes always run after module-level logic hooks and it is not possible to configure them to run before logic hooks.
• 83425: Custom Date fields in the PDF template may not respect the user's preferred date format. 
• 82361: Emails sent from SugarBPM's processes may not include the link to new lead records generated from a Web-to-Lead form even though the process email template contains a link variable.
• 81382: Deleting a target list related to a large number of records may fail with an error. 
• 80865: It is not possible to search by the Record Name column in Process Management.
• 80001: Email messages sent via SugarBPM may display HTML formatting when records are created using SOAP/REST v4.1. It is recommended to use the latest version of the API.
• 77719: If a process definition contains a Wait event that is relative to a date field, the process does not adjust for changes that may occur to the date field after the Wait event's initiation.
• 77287: Performing certain actions (e.g., import, mass update) in Sugar may result in performance issues if there are numerous calculated fields to be updated in related records. As a workaround, add the following line to the config_override.php file to disable the related calculation field updates: $sugar_config['disable_related_calc_fields'] = true;. But keep in mind that the affected calculated values will not be updated and running Recalculate Values on related records. 
• 77249: Guests may not get imported to call or meeting records as expected.