Let the platform do the work

Sugar 12.1

Sugar 12.1 was released in July 2022 and is no longer supported by SugarCRM.

SugarCRM regularly retires older versions of the Sugar application to focus on delivering higher quality in the latest and upcoming product releases. We recommend upgrading as quickly as possible to a supported version of the application.

If you are using a supported version of Sugar, please refer to the Documentation page.

For an updated schedule of End-of-Support plans, please refer to the Supported Versions page.

Application Guides

Sugar Sell 12.1 Application Guide

Sugar Serve 12.1 Application Guide

Administration Guides

Sugar Sell 12.1 Administration Guide

Sugar Serve 12.1 Administration Guide

Upgrade Guides

What to Expect When Upgrading to 12.1

Release Notes

Sugar Sell 12.1.0 Release Notes

Sugar Serve 12.1.0 Release Notes

Portal Deployment Guides

Sugar Sell 12.1 Portal Deployment User Guide

Sugar Serve 12.1 Portal Deployment User Guide

Portal User Guides

Sugar Sell 12.1 Portal User Guide

Sugar Serve 12.1 Portal User Guide

Developer Guide

Sugar 12.1 Developer Guide

Supported Platforms

Sugar 12.1 Supported Platforms

Accessibility

Sugar 12.1 Accessibility