Sugar Connect Release Notes

Overview

This document describes any feature enhancements, fixed issues, and known issues for the current Sugar Connect release. Case portal users can use the links in the appropriate sections below for more details on fixed and known issues.

For information on supported platforms and past release notes, refer to the Plug-Ins Supported Platforms and Archived Release Notes pages.

Sugar Connect 50.0 (December 16, 2024)

This release updates the Sugar Connect sidebar to version 1.50.0.92.

Feature Enhancements

• Set Event Type: When creating an event in Office 365 and Google Workspace, you can now choose whether the event syncs to Sugar as a meeting, call, or task.
• Archive with Options during contact or lead creation: You can now use the Archive with Options feature for an email in both Office 365 and Google Workspace where no related entries are found in Sugar, prompting you to create a contact or lead.
• Exclude Existing Events: You can now choose to exclude meetings from the sync that were created prior to enabling calendar synchronization.
• Integrations: There is now a centralized place in your Sugar Connect Portal to track your integrations to ensure all credentials are up to date and Sugar Connect features are working as expected.

Fixed Issues

• 95461: Some clients are unable to forward and archive an email that was previously archived.
• 94849: Email archive status alerts block parts of the Sugar Connect sidebar.
• 94188: Sugar Connect calendar sync occasionally removes events greater than 365 days into the future from the Sugar calendar.

Known Issues

• 92111: Sugar Connect may not remove events in the external calendar that have been unassigned in Sugar.