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Sugar Connect Release Notes

Overview

This document describes any feature enhancements, fixed issues, and known issues for the current Sugar Connect release. Case portal users can use the links in the appropriate sections below for more details on fixed and known issues.

For information on supported platforms and past release notes, refer to the Plug-Ins Supported Platforms and Archived Release Notes pages.

Sugar Connect 49.1 (November 18, 2024)

This release updates the Sugar Connect sidebar to version 1.49.1.89.

Fixed Issues

  • 96055: Some users are unable to access the Sugar Connect sidebar for Google Workspace.

Sugar Connect 49.0 (November 4, 2024)

This release updates the Sugar Connect sidebar to version 1.49.0.88.

Feature Enhancements

  • Sync recurring meetings: Sugar Connect can now sync recurring meetings Sugar versions 14.2 and higher, eliminating the need to manually create them in both calendars.
  • Manual sync of calendar events: You can now select which calendar events will sync between your Sugar and external calendars.
  • Honor system setting for appearance: The theme (light or dark) can now respect whatever rule your computer or device has set up in both Office 365 and Google Workspace.

Fixed Issues

  • 95881: Synced meetings from Sugar contain a broken link and are missing the invitation body.
  • 95433: Auto-link fails to match mixed-case email addresses (e.g., "FirstLast@Domain.com" and "firstlast@domain.com").
  • 95409: Manually syncing contacts can occasionally fail to create a new contact in the external calendar.
  • 95399: Required dropdown fields are unavailable in some role based views.
  • 95071: All day meetings in the external calendar are synced with incorrect start/end times in Sugar.
  • 94925: Unable to archive emails when the Teams field in the Emails module is set to read only.

Known Issues

  • 94188: Sugar Connect calendar sync occasionally removes events greater than 365 days into the future from the Sugar calendar.
  • 92111: Sugar Connect may not remove events in the external calendar that have been unassigned in Sugar.