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SugarCRM Mobile App Release Notes

Overview

This page describes any new feature enhancements, fixed issues, and known issues for the current SugarCRM Mobile App release. Case Portal users can use the links in the appropriate sections below for more details on fixed and known issues.

For information on supported platforms and past release notes, refer to the Mobile Supported Platforms and the SugarCRM Mobile App Archived Release Notes pages.

SugarCRM Mobile App 85.0 (June 20, 2025)

Features

  • Routing between multiple stops: You can create a route between multiple records using Sugar Maps or your preferred mapping application to plan for many stops in the same trip.

Fixed Issues

  • 97270: If an admin makes a configuration change while a user is creating or editing a record in the mobile app, the user's unsaved changes are lost on app refresh with no option to save them.
  • 96664: When Sugar is configured to use revenue line items, the mobile app does not prevent users from creating opportunities with no revenue line items.
  • 96652: The Related to Current Record option on the Report dashlet is not respected in the mobile app, causing report results that are unrelated to the record in context to be included in the dashlet.

Known Issues

  • 97121: Users are periodically forced to refresh while using the app to receive new admin configuration changes when there have not been any configuration changes.
  • 96872: If an email is implicitly related to a record (e.g., an account), users may encounter an error when viewing the email from the record's Emails subpanel using the mobile app.
  • 96430: Users without edit access to a module cannot save list view filters or view run-time filters in that module.
  • 95468: In certain situations, users may encounter a "Failed to load dashboards from server" error when accessing the SugarCRM mobile app or a "Resource not found" error when creating a record.
  • 95446: Users with first or last names in Chinese cannot be found when searching for the user to mention in the Comment Log field. As a workaround, if the username is not in Chinese, search by the username instead.
  • 94981: The caller ID feature may not display the pop-up identifying Sugar records on incoming calls on certain device models or on certain networks.
  • 92512: With offline mode enabled, refreshing a filtered list view of favorited records does not update the list to reflect records that have been unfavorited since the last refresh.