Sugar Market Release Notes

Overview

This page describes feature enhancements and fixed issues for the current Sugar Market release. Case portal users can view more information about a specific issue by clicking on the linked issue number.

For information on supported platforms and past release notes, please refer to the Sugar Market Supported Platforms and Sugar Market Archived Release Notes pages.

Sugar Market 25.9.0 (July 1, 2025)

Feature Enhancements

• Emailed reports use HTML instead of PDF: Custom and standard reports are sent in HTML instead of PDF format to prevent emails from not sending due to an error.
• Email modernization for listeners and scoring profiles: As the industry continues toward requiring one-click unsubscribes, listeners and scoring profiles now use Email Builder 2.0 templates instead of legacy templates. Those built with legacy templates will remain unchanged but cannot be edited.

Fixed Issues

• 97455: Custom and code email templates are not available when creating a new email.
• 97393: Some dynamic distribution lists show an error when attempting to populate the list with a report from the CRM.
• 97324: Forms with double opt-in emails enabled replace the first and last names with "None" when the Email Preferences element is added to the form.
• 97311: Nurtures with certain date fields enter an error status and become uneditable.

• 97014: Custom checkbox fields in the CRM are incorrectly synced to Sugar Market as text fields.