SugarCRM SupportKnowledge BaseProducts and Quotes

Products and Quotes

The Products and Quotes section includes topics covering working with and troubleshooting products, product catalog, quotes, and quoted line items in Sugar.


  • Can I Import Quotes Into Sugar?

    Because quotes include product details, which belong to the Products module, it is not possible to import them automatically into Sugar.

  • Product Types vs Product Categories

    Products can be broadly classified into product types, such as Software and Hardware. A product type can be further organized into several categories. For example, software may be sub-divided into Business software and Educational software categories.

  • Products Module vs Product Catalog

    This article explains the difference between the Products module in Sugar® 6.x and Sugar's Product Catalog.

  • Troubleshooting Product Pricing in Quotes

    After entering items and their pricing in the Products module, creating a quote with the product does not display the price.

  • Troubleshooting Rounding Up Product Pricing

    When an item price is presented as a fraction computed to the third decimal point (for example, $0.014), Sugar automatically rounds up the amount to the nearest cent ($0.01 in this example). How can I prevent this behavior?

Last modified: 08/31/2016 05:54pm