SugarCRM SupportKnowledge BasePassword Management

Password Management

The Password Management section covers topics related to administering passwords and authentication on your Sugar instance including the use of Active Directory and LDAP.

Topics

    This article explains how customers using LDAP or Microsoft's Active Directory can configure Sugar to accept LDAP authentication.
    This article walks through configuring ADFS and Sugar to allow external authentication using SAML 2.0.
    This article walks through configuring ADFS and Sugar to allow external authentication using SAML 2.0.
    SugarĀ® allows single sign-on authentication using Google and SAML so that Sugar can be integrated with a connected system using a single user ID and password. This article walks through configuring Google and Sugar to allow external authentication using SAML 2.0.
    Sugar has a "Forgot Password?" feature that administrators can enable to let users reset their passwords if they forget it. By default, this option is disabled for LDAP authentication purposes. This article explains how to enable the option if you are not using LDAP authentication for your Sugar instance.
    The lockout period depends on what the administrator has specified on the Password Management page. The system restores the ability to log in after the specified time interval has elapsed.
    In the event that a Sugar administrator cannot log in, you can reset the administrator password from the database in order to regain access to any administrative functions in the application. If an administrator can log in, please refer to the Change a User's Password article instead.
    With LDAP configured with Sugar, you may have settings established that allow any user who enters their LDAP credentials to log into Sugar. This creates a new user account for each individual that logs in and can inadvertently exceed your license count or grant unintended access to sensitive data. This article covers how to ensure that only users who are explicitly created in Sugar can log in with their LDAP credentials.
    Since your SugarĀ® instance contains proprietary information, it is important that only authenticated users access the system. In order to protect your instance from unauthorized access, Sugar offers multiple layers of security for user authentication. This article describes the various user-related security features.

Last modified: 2016-08-31 05:48pm