Customer Center

After purchasing SugarCRM, you have access to a number of resources including but not limited to case tracker, download manager, and order history. The sections below will direct you to the areas that will allow you to full leverage the power of your subscription. For information about using Case Tracker and contacting Sugar Support in general, please refer to the article Working With Sugar Support.

Case Tracker

If you are unable to find an answer to your solution in our Knowledge Base and Documentation, submit a ticket so that a member of our support team can assist you as soon as possible.

Download Purchased Software

Download the latest versions, plug-ins and upgrades to ensure you are providing your end users with the best features available.

View Orders

All orders you have placed with SugarCRM can be reviewed here in full detail.

Manage My Account

Manage your contact information, view your subscription information and much more!