Add a Tutorial to Your User Guide
Tutorials describes steps for completing an end-user task. To mark a tutorial, add any of the following tags to any page:
article:task-tutorial-beginnerarticle:task-tutorial-intermediatearticle:task-tutorial-advanced
Add a Troubleshooting Page
Troubleshooting pages are for users to identify reasons and fixes for problems. To mark a troubleshooting page, add the tag article:task-troubleshooting to any page.
Add a Reference Page to Your User Guide
Reference pages list essential facts about a feature or system. To mark a reference page, add the tag article:reference-feature to any page.
The Sugar Developer Guide is designed for developers who are new to Sugar, or to CRM and Web-based applications. This guide introduces you to some basic CRM concepts and helps you get familiar with the Sugar system. It describes how to configure and customize the Sugar platform for a broad range of tasks applicable to companies, government agencies and other organizations that have a need to manage business relationships with people.
Readers are expected to have basic programming and software development knowledge, be familiar with the PHP programming language and the SQL database language.
Topics
Welcome to Sugar, an open source Customer Relationship Management (CRM) application. Sugar enables organizations to efficiently organize, populate, and maintain information on all aspects of their customer relationships.
Sugar was originally written on the LAMP stack (Linux, Apache, MySQL and PHP). Since version 1.0, the Sugar development team has added support for every operating system (including Windows, Unix, and Mac OSX) on which the PHP programming language runs for the Microsoft IIS web server and the Microsoft SQL Server, IBM DB2, and Oracle databases. Designed as the most modern web-based CRM platform available today, Sugar has quickly become the business application standard for companies around the world. See the Supported Platforms page for detailed information on supported software versions and recommended stacks.
