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SugarCRM Subprocessors for Cloud and Support Services

Name of Subprocessor Country Services/Processing Provided by the Subprocessor
Amazon Web Services Inc. Australia, Canada, EU, Singapore, or USA as specified in the order form Hosting
Google Inc. USA Analytics
SugarCRM Canada Inc. Canada Operational Staffing
SugarCRM Deutschland GmbH Germany Operational Staffing
Technical Support
Developer Support
Cloud Service Support
SugarCRM Australia Pty Ltd. Australia Operational Staffing
Technical Support
Cloud Service Support
Intetics Bel Ltd. Belarus Operational Staffing
Cloud Service Support
Development Support
Intetics Inc. USA Sugar Expert Services  
(e.g. development best practices, proof of concepts, code reviews)
Softvision Consulting LLC USA
Romania
Sugar QA Services
(e.g. development builds automation)
Cloud Elements USA API integration platform
Looker Data Sciences, Inc. USA Reporting functionality performed atop Amazon Web Services servers
250ok, Inc. USA Email reporting and feedback monitoring
Oktopost Technologies, Inc. Israel Social media publishing and analytics
Full Story USA Web analytics for user interface optimization
Pendo.io Inc. USA In-product messaging/user guides, user analytics

Last modified: 2020-10-14 13:00:06