MS Outlook Plug-in Release Notes 2.3.0

Overview

This document describes any feature enhancements, as well as fixed and known issues for the Sugar Plug-in for Microsoft Outlook 2.3.0. For information about supported versions of Outlook, refer to the Plug-ins Supported Platforms.

Feature Enhancements

The following feature enhancements are included in this release of the Sugar Plug-in for Microsoft Outlook:

• Unarchive emails from Sugar option : Archived emails can now be unarchived from Sugar by selecting "Unarchive from Sugar" in the right-click menu. 
• Sync meeting and call invitee responses : The Outlook plug-in is now able to sync invitee responses for calls and meetings to Sugar. 
• Edit Recurring meetings and calls : Synced recurring meetings and calls can now be edited in Sugar. 
• Full name search supported : Users now have the ability to perform searches using the record's full name (e.g. John Smith) in the Archiving Email window.
• Option to designate a custom path for log files : A custom path for the log file can now be specified via the Logging tab in SugarCRM Plug-in Settings by enabling the "Use a custom path for log file" option. 
• Preserve deleted Outlook activities in Sugar : The "Unlink instead of delete when syncing to Sugar" option is now available in SugarCRM Plug-in Settings to preserve synced call, meeting, and/or task records in Sugar when the activity is deleted or archived in Outlook. 
• Leads support in side panel : Users are now able to view matching Sugar lead details via the side panel when accessing emails in Outlook.
• Sync dialog box enhancement : The record's name or subject is now included in the sync dialog box to help identify records being synced to Sugar.
• Plug-in connectivity handling improvement : The Outlook plug-in connectivity handling has been improved to prevent Outlook performance issues. 
• SugarCRM Plug-in Help option : The plug-in's user guide can now be accessed by clicking "SugarCRM Plug-in Help" under the Add-ins tab in Outlook. 

Fixed Issues

The following issues have been resolved in this release of the Sugar Plug-in for Microsoft Outlook. Case Portal users can use the following links for more details about each issue:

• 43261 : Clicking "Cancel" during the synchronization process may not stop the sync to Sugar as expected. 
• 52360 : The salutation value may not sync correctly when Sugar and Outlook are using a non-English language.
• 54590 : Utilizing the Outlook plug-in may result in large memory usage and cause performance issues in Outlook.  
• 54633 : Embedded images in Outlook emails may not display as expected when viewing the archived emails in Sugar.
• 60215 : Updating synced meetings in Outlook may cause duplicate meetings to appear improperly in Sugar. 
• 69885 : The Mark to Sync and Unmark from Sync options are improperly available to select when the sync direction is set one way (Sugar to Outlook) in Outlook Plug-in Settings.
• 71928 : Recurring meetings that have a category (e.g. green) defined in Outlook may not sync to Sugar as expected. 
• 73030 : Attempting to drag and drop an email onto the Sugar record in the Archiving Email window does not work as expected when archiving to Sugar.
• 74995 : Right-clicking on a shared calendar event in Outlook may result in a pop-up error.  
• 75374 : Creating new Sugar records in Outlook that have an email address using a top level domain with at least 5 characters may not save as expected and result in an error.
• 75877 : Including a comma in the search term (e.g. Smith, John) may not return search results as expected in the Archiving Email window. 
• 76123 : Outlook may unexpectedly become unresponsive while utilizing the Outlook plug-in.   
• 76346 : When attempting to archive an email to Sugar, the "Error Loading Metadata" message may appear if there is an empty array detected in a module's list.php file (e.g. Accounts).
• 76404 : The Outlook plug-in options (e.g. Mark to Sync, Send to Leads) in the right-click menu may appear disabled for users assigned a role with Edit set to "None" for the specific module (e.g. Contacts).
• 76902 : The Outlook plug-in may not launch properly if Microsoft Outlook was open during the installation process.
• 77332 : The Archive to Sugar option is not available in Outlook when the Emails module is hidden in Sugar.  
• 77567 : Upon launching Outlook, the Side Panel may not load data as expected and display the "Connecting..." message instead. 

Known Issues