MS Outlook Plug-in Release Notes 2.0.2
Overview
This document describes any feature enhancements, as well as known and fixed issues for the Sugar Plug-in for Microsoft Outlook 2.0.2.
Note: Plug-in version 2.x is available for use with Sugar 7.x. For Sugar instances running 6.x, please use the Sugar Plug-in for Microsoft Outlook version 1.x. For more information, please refer to the Plug-ins Supported Platforms.
Fixed Issues
The following issues have been resolved in this release of the Sugar Plug-in for Microsoft Outlook. Case Portal users can use the following links for more details about each issue:
- 73294 : Using a non-English version of Outlook or setting the default editing language in Outlook to a language other than English may result in unexpected errors while utilizing the plug-in.
- 73622 : Certain customizations in Sugar may cause the Outlook plug-in to not work as expected when archiving an email to Sugar.
- 73725 : Attempting to archive emails to Sugar may result in an error.
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73897 : The sync direction defined for Appointments and Contacts does not retain as expected after restarting Outlook.
Known Issues
The following are known issues in this release of the Sugar Plug-in for Microsoft Outlook. Case portal users can use the following links for more details about each issue:
- 73030 : Attempting to drag and drop an email onto the Sugar record in the Archiving Email window does not work as expected when archiving to Sugar.
- 73113 : Installing the Sugar Plug-in for Microsoft Outlook 2.x does not override the previously installed version (1.x) of the Outlook plug-in if the selected installation option (Everyone, Just me) is different between the two installed versions. To resolve the issue, please uninstall both versions of the Outlook plug-in, then re-install the Sugar Plug-in for Microsoft Outlook 2.x.