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Customer Journey Plug-in 4.7.0 Release Notes

Overview

This document describes any new features, enhancements to existing features, fixed issues, and known issues for the 4.7.0 release of the Customer Journey Plug-in™ by Addoptify.  For information on supported platforms, please refer to the Connectors Supported Platforms page.

Feature Enhancements

The following feature enhancements are included in this release of the Customer Journey Plug-in:

For more information on installing and activating the plug-in, please refer to the Customer Journey Plug-in Installation Guide. For more information on administering and using the Customer Journey Plug-in, please refer to the Customer Journey Plug-in Administration Guide and the Customer Journey Plug-in User Guide.

Fixed Issues

The following issues have been resolved in this release of the Customer Journey Plug-in. Case Portal users can use the following links for more details about each issue:

  • 80817 : Sorting may not work as expected when a stage contains more than ten activities.
  • 80075 : Deleting a journey does not delete its sub-activities as expected.
  • 79894 : There is a rounding discrepancy between the value of a journey's progress bar and the corresponding value shown in the Customer Journey dashlet.

Known Issues

The following are known issues in this release of the Customer Journey Plug-in. Case Portal users can use the following links for more details about each issue:

  • 80530 : Customer journey templates with more than 67 activities may not work as expected.
  • 80312 : The related sub-activities do not carry over when using a customer journey stage template to add a stage to a journey.
  • 80169 : Unrelated entries appear in the Customer Journey panel when there is a calculated formula in the record view.
  • 80045 : When a user's role restricts editing in the Tasks module to "Owner", the task's Preview button is displayed incorrectly.