SugarCRM SupportResourcesSupported PlatformsSugar 7.9.x Supported Platforms

Sugar 7.9.x Supported Platforms

Please note that while the below components are necessary for running the Sugar application, it is outside the scope of our support to assist with the upgrading and maintenance of these components.

Server Requirements
Component Supported Versions Comments
Platform    
Linux/Unix/Mac OS Any platform version that supports PHP from http://php.net Sugar does not support any specific NAS or SAN devices. Performance, throughput, and configuration issues should be addressed by your storage vendor. Sugar performs testing with the NFS protocol and Linux-based clients and achieves acceptable levels of performance.
Windows Windows Server 2012 R2  
PHP 5.6, 7.1 Support for PHP 7.1 is in Beta for Windows server environments. Please refer to the 7.9.1.0 Release Notes for specific known issues.
Database    
MySQL 5.6, 5.7 MySQL 5.6.35 or greater is recommended for instances containing more than 500,000 email address records
DB2 LUW 10.5

Supported for Sugar Ultimate and Enterprise editions only

Oracle 12c

Supported for Sugar Ultimate and Enterprise editions only

SQLServer 2012, 2014

Sugar only supports the use of SQL Server in conjunction with Windows server environments and the Microsoft SQL Server Driver for PHP. Please use the driver version corresponding with your version of PHP. For more information, please refer to Microsoft's System Requirements for the PHP SQL Driver documentation.

Web Server    
Apache 2.4  
IIS 8.5  
Applications Supported Versions Sugar Version(s)  
Elasticsearch 1.7.5 7.9.0.0 - 7.9.4.0 For more information, see:
http://www.elasticsearch.org/download/
End User Requirements
Client Browser Supported Versions Sugar Version(s) Comments
Google Chrome   63 7.9.4.0  
61 7.9.3.0  
59 7.9.1.0 - 7.9.2.0   
58 7.9.0.1  
57 7.9.0.0  
Firefox   58 7.9.4.0  
56 7.9.3.0  
54 7.9.1.0 - 7.9.2.0   
53 7.9.0.0 - 7.9.0.1  
Internet Explorer 11 7.9.0.0 - 7.9.4.0 Compatibility mode not supported
Safari  11 7.9.4.0 Private Browsing mode not supported  
10 7.9.0.0 - 7.9.3.0

For an updated list of supported Sugar versions, please refer to the Supported Versions page. 

Last modified: 04/16/2018 05:31pm