SugarCRM SupportResourcesSugarCRM Product Subscription Terms

SugarCRM Product Subscription Terms

You (either as yourself or on behalf of an entity as its authorized representative) ("You" or "Your") agree that Your use of the SugarCRM products (including the mobile application) and any related materials or services (the "SugarCRM Product") is subject to the terms and conditions contained in Your Subscription Agreement and any order forms entered into between You and SugarCRM Inc. or You and one of SugarCRM's resellers for the SugarCRM Product(s), as further defined below. If you do not agree to all of the terms of Your Subscription Agreement or do not have the authority to bind the entity the entity as an authorized representative, then do not use the SugarCRM Products.

"Your Subscription Agreement" means only one of the following:

How Did You Order/Buy Your Subscription to SugarCRM Products? Deployment/Use Model Your Subscription Agreement
Directly from SugarCRM's website (sugarcrm.com) On-Demand Customer

The version of the Master Subscription Agreement agreed to at the time You placed Your order or a renewal of Your order with SugarCRM.

Click here for SugarCRM's current Master Subscription Agreement in English. Prior versions and versions in foreign languages are available below.

 On-Site Customer

The version of the Master Subscription Agreement agreed to at the time You placed Your order or a renewal of Your order with SugarCRM.

Click here for SugarCRM's current Master Subscription Agreement in English. Prior versions and versions in foreign languages are available below.

Free Trial Customer

The version of the Free Trial License Agreement agreed to at the time You placed Your order with SugarCRM.

A copy of SugarCRM's most current version is available here.

Via an Evaluation Order Form with SugarCRM Evaluation Only Customer
(On-Demand or On-Site)

The version of the Evaluation License Agreement agreed to at the time You accepted Your evaluation order with SugarCRM.

A copy of SugarCRM's most current version is available here.

Via a SugarCRM FTP site for Pre-Release Products Non-Production Use Only

The version of the Pre-Release Product Agreement in effect at the time You download the SugarCRM file or product from the FTP site.

A copy of SugarCRM's most current version is available here.

Signed a contract with SugarCRM On-Demand, On-Site, Evaluation or Other Free Trial Customers The written, signed agreement between You and SugarCRM covering Your use of SugarCRM Products.
Directly from an authorized reseller of SugarCRM As agreed to between You and the authorized reseller

The agreement directly between You and the authorized reseller covering use of SugarCRM Products (only).

If the authorized reseller did not include its own license agreement covering the SugarCRM Products, then You agree that Your use of the SugarCRM Products is subject to the same SugarCRM terms that apply to those ordering/buying subscriptions directly from SugarCRM's website, based on the deployment model You have agreed to with that authorized reseller (e.g., on-demand, on-site, or free trial).

Current Versions of SugarCRM Agreements

Archived Versions of SugarCRM Agreements

Click here to see older versions of the Master Subscription Agreement.

Last modified: 2017-06-27 01:00pm