Supported Versions and Platforms
- Supported Versions : View the current list of supported versions and their planned end-of-support dates.
- Supported Platforms : View the hosting and end-user components which are supported for each of Sugar's supported versions as well as mobile apps, plug-ins, and connectors.
On-Demand Hosting Information
- On-Demand Policy Guide : View important policies for instances hosted on Sugar's on-demand environment.
- On-Demand Offerings : Learn about the On-Demand services available with your Sugar subscription.
- Understanding On-Demand Disk Space Limits : Understand disk space allowances for your On-Demand instances and how to stay within the limits.
- On-Demand Status : Quickly check the status of our On-Demand environment and other SugarCRM websites. In the unlikely event of an outage, this site will contain all the latest updates and it will be readily available during those outages.
- Managing Your Sugar Subscription : Get answers for commonly asked questions about managing your SugarCRM.com account.
- Training Offerings : Learn about the training options available for your organization from Sugar University.
- Working With Sugar Sugar Support : Make the most of your Sugar Support interactions by learning how best to work with us.
- Support Offerings : Learn about the Sugar Support services available with your Sugar subscription.
- Setting Up Access to the Support Portal : Before you can use the Support Portal, follow these steps to set up access.
- Using the Support Portal :Once you have access to the Support Portal, refer to this guide to access your cases and bugs.
- Contacting SugarCRM : Find the best point of contact at Sugar for your inquiry.
- Sugar 7 On-Site Sizing Guide : Determine the server and storage requirements needed for on-site deployments.
- Development Environments : Quickly set up hosting environments and deploy Sugar for development purposes.
- Accessibility : View the Voluntary Product Accessibility Template for each version of Sugar for information about our compliance with the accessibility standards contained in Section 508 of the Rehabilitation Act of 1973.
Terms and Licenses
- SugarCRM Product Subscription Terms : View the terms and conditions of your subscription agreement with SugarCRM.
- Third Party Software : View a listing of third-party software licenses and/or notices applicable to specific versions of SugarCRM's products.
- Subprocessors : View the list of current subprocessors for On-Demand and support services.
- Bug Bounty Program : Learn about SugarCRM's bug bounty program.
Last modified: 02/22/2018 04:25pm