Customer Journey Plug-in 4.5.1 Release Notes

Overview

This document describes any new features, enhancements to existing features, fixed issues, and known issues for the 4.5.1 release of the Customer Journey Plug-in™ by Addoptify. For information on supported platforms, please refer to the Supported Platforms page.

Feature Enhancements

The following feature enhancements are included in this release of the Customer Journey Plug-in:

• Performance improvements : Several changes have been made to enhance performance when starting and loading customer journeys.

For more information on installing and activating the plug-in, please refer to the Customer Journey Plug-in Installation Guide. For more information on administering and using the Customer Journey Plug-in, please refer to the Customer Journey Plug-in Administration Guide and the Customer Journey Plug-in User Guide.

Fixed Issues

The following issues have been resolved in this release of the Customer Journey Plug-in. Case Portal users can use the following links for more details about each issue:

• 79369 : The ampersand character displays as the & HTML entity in titles for customer journey activity templates.
• 79347 : Changing a field value on a new Sugar record may duplicate journeys related to the record.

Known Issues

The following are known issues in this release of the Customer Journey Plug-in. Case Portal users can use the following links for more details about each issue:

• 79218 : The Customer Journey Plug-in is not compatible with Sugar-supported Oracle databases.