Product documentation to get you started with Sugar Ultimate, Sugar Enterprise, Sugar Corporate, Sugar Professional, Sugar Community Edition, as well as Sugar plug-ins and extensions are listed below. You will also find helpful materials in our Training section.
The Sugar application is available in five different editions, each with additional functionality. Sugar Community Edition is the base level edition, with Sugar Professional, Sugar Corporate, Sugar Enterprise, and Sugar Ultimate each adding more capabilities. Click into this section to access the documentation for each edition.
For a comparison of the editions, check out Sugar Editions & Pricing.
Accessing your Sugar application while away from your desktop computer is easy with Sugar's mobile solutions. The Sugar Mobile application has three editions: SugarCRM Mobile, Sugar Mobile, and Sugar Mobile Plus. SugarCRM Mobile works on iPhone, iPad, and Android devices to enable access to commercial editions of Sugar running versions 6.7.1 and above. Sugar Mobile is a legacy mobile application that works on iPhone, iPad (Compatibility mode), and Android devices to access Sugar versions 6.5 to 6.7.1. Sugar Mobile Plus is a legacy mobile application that works on iPhone, iPad, and Blackberry devices to access Sugar versions 6.5 to 6.7.7. To learn how to download, install, configure, and use your SugarCRM Mobile, Sugar Mobile, or Sugar Mobile Plus application, please review the Mobile documentation in this section.
You want your customer information wherever you are working. The Sugar Plug-ins for Microsoft and IBM Lotus allow you to archive your emails into Sugar, build interactive spreadsheets with Sugar customer data, and mail merge Sugar customer data into documents.
While Sugar includes many connectors to 3rd party services out-of-the-box, Sugar also has developed several more which may be installed. The Marketo connector allows data to flow intelligently between your Sugar instance and your Marketo account.
Sugar is designed to be configured and extended by administrators and developers. Learn how to build new modules, extend functionality and integrate with other systems.
Sugar users have the option to provide feedback in the application which will help improve our services and products. To learn more about how data is collected and used, please review the Collection and Use of Your Feedback documentation.